Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Warranty

  • Our group of service technicians will do their best to answer to your service needs within about 1 hour. If, however, the difficulty you have stumbled upon needs aid from the Administrators’ =Dept,= we will forward the ticket to the administrator on shift and will submit a reply to notify you.

  • Top quality support service
  • Top–quality Client Assistance Service

  • We’ll be working for you 24 hours a day to give you guidance and tech support and to assist you with any issue that you might stumble upon whilst monitoring your virtual server. We will assist you with all pre–installed software, plus your OS, server management panel (with respect to the VPS type) and the Website Control Panel produced completely by us.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Website Control Panel that is offered free with your VPS has an incorporated article base. You’ll find an assortment of thorough how to articles and a choice of step by step video tutorials that show all the standard website managing tasks. You can use them by hitting the Help or Video buttons in the top right corner of each Control Panel section.