Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help section integrated into your Website Control Panel features a collection of help articles and commonly asked questions. Aimed towards solving any common problem that you might possibly chance upon, they are compiled by our support team of proficient techs.

  • Top quality support service
  • Educational Videos

  • We have prepared a collection of educational video tutorials that detailedly illustrate how to take care of a typical problem connected with your Linux website hosting account. You’ll find the training videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 tech support service and a sixty–minute ticket response guarantee. Our well–trained tech support engineers will be online for you 24/7 to reply to your inquiries and to settle any problem that you could face. Just submit a support request from the Help Center and we’ll respond to you without any delay whatsoever.