A 99.9% Server Uptime
The major advantage of establishing your very own website hosting system is that you do not need to be worried about compatibility – you set up a specific set of software applications in such a way as to work with a specific set of hardware components. The final result is something way more solid and reliable, as there are fewer possible risks of failure. We’ve built our cloud hosting system using time–proven hardware components as well as a seriously customized version of Security–Enhanced Linux so as to set up a truly safe and secure environment for your own personal sites.
This is why, with each of our Linux website hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you wish to provide a high–performance hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve set up our very own custom internal network so as to ensure a blazing–fast connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you pick: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to decrease all potential risks with our cloud hosting packages and even though our company provides first–class customer support, there are cases when the customer is just not satisfied with what we have to offer. Or he wants to migrate to a more robust web hosting service, such as a virtual private server or a dedicated hosting server.
This is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully pleased, you will get a reimbursement.
24/7 Technical Support
In case you have a hosting company, your support engineers are of prime importance. That’s why we’ve diligently hand–picked a very professional group of customer service technicians, each with lots of years of practice behind his back. With their help, we offer 24x7 support with all our hosting services.
And not only that, we offer a 1–hour response time guarantee. All tech support questions are responded to within an hour and our average ticket response time is less than 20 minutes!