Although this isn't the keyaspect in order to identify a reliable website hosting provider from a bad one or a reseller from an actual provider, having the option to call and consult with a live person is an indicator that you aren't using the services of a one-person firm and that you'll be able to get in touch with somebody every time you're in need of help. The phone support for web hosting services may range from common to experienced, therefore the issues that can be resolved with a call differ depending on the provider. In most cases, these matters are simpler and include billing or first level technical issues as more complex problems generally require a support ticket where both you and the system administrators can follow the proceedings with a specific situation. Still, having the option to call your supplier can save you a lot of time and efforts for the countless tiny problems that will eventually show up when you manage your website hosting account.

Phone Support in Website Hosting

In case you decide to employ one of our Linux website hosting, you will be able to connect with our customer support crew over the phone for 14 hrs a day. We can help you select the perfect package for your sites because we think that it's better to discuss this kind of matters with a live person. If you already own an account, we're able to assist you with all sales/billing questions and / or general issues, even with some technical matters that do not require too much time or escalation to an administrator because it is better to open a support ticket for time-consuming troubles and have the communication in one place. We have phone numbers in the United States of America, the UK and Australia, so you're able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hrs a day as a part of the support services for each and every semi-dedicated server package that we provide. Considering that some issues are more difficult and time-consuming, you may need to open a ticket in case you experience such a problem, but for all general, billing or small-scale technical issues you can always call us and we will help you in a timely manner so as to save you the time you will have to spend on opening a support ticket. Even if you don't have an account yet, you can find out if you can host your sites on our advanced cloud platform or you are able to get any other general info about our semi-dedicated solutions. We have local phone numbers in the U.S.A., Great Britain and Australia plus a worldwide number, which means that you'll be able to call the one that is nearer to your location.