Despite the fact that the web hosting service offered by the different companies is relatively the same, each provider has got their own platform with its own tweaks and different ways to do specific things. In such a situation, an info-packed knowledge base will be truly useful both for people with little or no practical experience and for technically skilled users who will eventually discover how particular operations are performed, but will lose some time meanwhile. The aim of such a knowledge base is to make the hosting service fast and easy to use, sparing users lots of time and effort. The end result is more pleased clients, as they can quickly find the info they’re searching for, and less work for the customer service technicians, because usually the majority of the questions and issues that customers have got are already described in the knowledge base. On the condition that the articles are properly written and encompass more things, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages come with an elaborate knowledge base where you can find info about all the issues that you may bump into and their solutions. You can become aware of how to create and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are accurate, but nevertheless you are unable to send email messages, for instance. We’ve tried our absolute best to be as thorough as possible and to encompass all the available options in order to save you time and efforts and to offer you different solutions for every single problem. The knowledge base includes informational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, while if you prefer to check the whole article collection, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting feature thorough online technical documentation where you will find information about all the features that our custom-built Hepsia Control Panel offers, as well as solutions to various questions and issues that you could encounter. All installation manuals contain exhaustive instructions, so you will not have to worry about omitting something in case you wish to export a database, for example. The troubleshooting articles include a range of viable causes of particular problems and the solution for each and every one of them, so in case you are unable to send email messages although you have the right SMTP server settings, for instance, you can quickly see what the reason for this may be and correct the issue with several mouse clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find relevant articles in each and every section. If you would like to browse all help articles, you can use the Help menu, which is located in the top right-hand side of the screen.